Category: How-to

Using Custom Fields and Dynamic Tags in WordPress

Two posts in two days! I’m trying to get in a better rhythm of writing more, and we’ll see if it lasts. Today I wanted to share one of the things I’m doing with the site for our upcoming conference, Reclaim Open, to pull in post metadata. This is by …

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Notifications from WHMCS Client Groups to Slack

A lot of our support tickets naturally revolve around Account Management & Billing questions, which is to be expected. Behind the scenes, Reclaim Hosting uses WHMCS for all Shared Hosting billing, as well as Domain of One’s Own schools to automatically create cPanel accounts when invoices are marked as paid. …

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Cool things I’ve done with Zapier recently

Zapier always pops into my life when I least expect it, and here recently I’ve done some pretty cool stuff with it! Thought I would share the top two here: #OERxDomains21 twitter hashtag to Discord This one was especially fun to work on as I continue to prepare for the …

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Moving a Single WP Site into a WPMS

In the past I’ve toyed around with converting a single WordPress site into a WordPress Multisite. But today while I was on a call with some folks at Miami University of Ohio, we were talking about the possibility of bringing single WP sites into a larger multisite network, and I …

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Filtering Alias Email Notifications into Slack

Ok, today I set out to revamp Sales team notifications for our reseller registrars. I’ll be documenting as I go, but will first share a little back story: We have some Domain of One’s Own schools that register Top Level domains for all of their users, so keeping those domains separate from shared hosting and consolidated in their own reseller registrar account is crucial. But as you could imagine, we’ve…

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Custom Page Templates in WordPress

In an effort to start unpacking all things WordPress, I decided to start first with understanding how a few basic WP dashboard tools are working on the backend. Today I’m looking at Page Templates. Now it’s one thing to troubleshoot the WordPress file system in little spurts as tickets present themselves, and another thing entirely to build out your own page template. So while this may seem like basic knowledge…

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Creating Different Versions of cPanel for different User Groups in WHM

cPanel Packages work great in Domain of One’s Own or Managed Hosting environments where an administrator wants to offer different versions of cPanel to the end user. (i.e. Student vs. Faculty accounts; Beginner vs. Advanced accounts; 1GB vs. 5GB accounts… you get the picture.) Watch the video tutorial below to get a sense of what’s possible, and how you would go about creating your own cPanel packages in WHM. Introduction:…

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How to redirect a top-level domain without impacting subfolders

So I got a ticket this morning (thank you Skidmore Domains!) regarding domain redirection and ending up teaching myself the fix thanks to my bff Google! Now I’m not sure if this solution is “best practice” since it involves tweaking the .htaccess file, but it worked and I’m proud of it nonetheless. 🙂 Support Scenario: Can I redirect a top-level domain without impacting subdirectories of that domain? For instance, let’s…

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Quick Actions: Converting .HEIC to .jpg

This post is completely out of the norm of what I usually write about, but wanted to document a workflow that I use fairly regularly when uploading photos to my computer. With the rollout of iOS 11, I’ve noticed that if I airdrop photos from my iPhone to my Mac, the photos will drop in on my desktop as .HEIC files. It’s not all the time, so I’m not sure…

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