In short, the main differences between hosting plans will be 1) storage, 2) account resources, and 3) cost. You’re welcome to compare and contrast hosting plans, and when in doubt, start small and scale up as needed. If you’re still unsure, we’d be happy to give you a recommendation, and you can always contact us directly with questions.
Reclaim Hosting offers a wide range of applications and 1-click installers in both cPanel and Reclaim Cloud. You can view our full list of applications here.
Reclaim Hosting always has and always will be education-focused, and we’ve priced plans in a way to make it affordable for students and educators. While we will never prohibit external entities from using our service, please understand that support for businesses and non-edu purposes will be limited.
Since Reclaim Hosting works primarily with educational institutions, we do not give discounts. We try to keep our plans as low cost as possible to allow our users to purchase domains and web hosting that they own and control.
Certainly! If you would like to use a free subdomain of reclaim.hosting, please follow these steps.
No worries, we can help! When signing up, you can choose to transfer your domain to Reclaim Hosting and migrate your data. We’ll even help you do it! Just put in a migration request after signup to get started.
Reclaim Hosting runs an industry-standard control panel (cPanel) which allows you to install and use a variety of web applications, including WordPress. You are not limited to a certain set of software, plugins, and themes, rather you have full control to install what you wish on your domain. If you are interested in running applications that are not compatible with cPanel, then Reclaim Cloud will be for you!
Our standard support services do not include phone support, given we are a small team & usually our support responses will include corresponding screenshots, helpful links, etc. If you would like escalated phone support, please consider adding Professional Services to your hosting plan.
Glad you asked! Each setup will receive a full list of features, tailored to both administrators and end-users. In addition, a Standard Support SLA will be included, and we also offer End-User Support if that’s of interest. Finally, we regularly host admin trainings and events, and would also be available to travel to your campus for an in-person workshop. And of course, we’re always around the corner at [email protected].
Absolutely! We offer institutional packages that support Single Sign-On via Shibboleth, CAS, and Active Directory/LDAP. We also offer custom development for alternative authentication platforms. More information about this can be found here.
Disaster recovery starts with a robust backup and restoration service. Reclaim Hosting utilizes the JetBackup platform for full block-level backups of all files and databases on the server captured regularly and stored offsite. Within cPanel, end users will also have additional backup options as well.
You can choose to have the institution pay that cost ($15/domain) and provide them to your students for free. Alternatively, you can leave out full-on registrations entirely and only use subdomains like student.stateu.org.
Usually, schools will offer the free subdomain option by default and then allow their students to pay out of pocket for top level domains as they prefer.
Reclaim Hosting has datacenters all over the world so we have the flexibility to host your data wherever needed. If you have requirements for this, please let us know.