Starting in January 2022, Reclaim Hosting is removing support for advanced CloudLinux applications in cPanel dashboards, as well as removing the ability to install these applications. Going forward, all advanced applications like Ruby, Python and Node.js should be managed in Reclaim Cloud.
You might be impacted by this change if you are currently using one of these advanced applications under the Software Section of your cPanel account. If you are interested in keeping these advanced applications, we strongly recommend they be moved to Reclaim Cloud. For those who aren’t familiar with Reclaim Cloud and would like a chance to look around prior to migrating, you can sign up for a free trial account with your .edu email address. (If you don’t have a .edu email, no problem, just let us know!) We also have a collection of Reclaim Cloud guides, including a Getting Started in Reclaim Cloud article that covers the basics.
Our team is in the process of reaching out directly to folks that are using Python, Ruby, and Node.js, both in Shared Hosting and Domain of One’s Own. If you are not inclined to move to a Reclaim Cloud environment, please note that your existing applications will no longer be compatible in Shared Hosting cPanels starting January 17, 2022. If you are a Domain of One’s Own school and would like keep CloudLinux installed on your server, please let us know so it is not automatically removed on 1/17/22.
Moving these advanced tools to Reclaim Cloud will let us focus our support and resources on environments where they are better suited to live. Please reach out to Reclaim Hosting Support if you have any questions, and do let us know how we can best support you and your work when this transition begins in January.