This space is a collection of company announcements and blog posts from Reclaim Hosting staff. We’re so happy you’re here!
Occasionally we’ll get support tickets asking us to transfer the ownership of a hosting account and/or domain. This is common if leadership positions change within an organization, or if the student running a club website on a DoOO instance is graduating. The admin process for transferring ownership is essentially the same regardless of your setup: Make sure the new user…
All Reclaim Hosting servers run Apache Web Server Software. So when an account is provisioned the server creates a directive telling Apache what a user’s domain is and where the files for that domain are located on the server. A single server is able to host multiple sites this way because Apache reads the domain URL and then looks at its…
Occasionally you’ll go to a website and get a very general HTTP error 500 like the one shown above. Aside from “This page isn’t working” (well, duh) there really isn’t much to go off of. Naturally, the next chain of events would be to log into the WordPress dashboard and figure out what’s going on, but a lot of times…
When the user in a Domain of One’s Own instance clicked on Installatron Applications Installer in their cPanel, they got the following error: To fix this, you’ll need to run a repair function on Installatron. Depending on how many accounts there are on the server, there are two ways you can do this. via Web Interface Login to WHM and go…
I can’t remember the last time we had a bad review of our support at Reclaim Hosting, so I went searching in our Zendesk account over the last 90 days—and I can safely say it was more than 3 months … Continue reading →
Sometimes it feels to have some meager sysadmin competencies, such as knowing how to quickly identity where large files are in a particular hosting account. This issue comes up from time-to-time when someone discovers all their storage space has been … Continue reading →
It occurred to us at Reclaim Hosting that if we were going to run a Domains 18 conference, we would have to start the planning now. Fact is, we really don’t think there is a need for another conference right … Continue reading →
Working at Reclaim means I get to interact with people who do incredible work within the Ed Tech community. I was first exposed to this at #domains17 and I remember thinking that I wanted to keep up with all of these wonderful folks and the work their doing. At first, I had no idea how I couldRead more
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