reclaimtheblog

This space is a collection of company announcements and blog posts from Reclaim Hosting staff. We’re so happy you’re here!

Deja Vu

I had a complete moment of deja vu on Friday and I have no idea why. Reclaim is putting on a workshop next week called Workshop of Own’s One. We are showing some Domain of One’s Own administrators from a few schools an in-depth look at supporting DoOO. This past week was full of research andRead more

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DNS Intro

Humans are better with names than they are with numbers. If I want to visit a specific website on the internet, I’d rather remember the domain name attached to the site (www.reclaimhosting.com) as opposed to the IP address of the server where the site lives (162.243.224.94). However, computers are better with numbers, not names. So we have to find something…

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Approaching a Support Ticket

This blog post is for Domain of One’s Own support admins. At first glance, no two support tickets look the same, which means that the process for finding a fix always looks different as well. That, mixed with a combination of vague errors & a broken dashboard can make any admin who believes he/she to be well-versed in technical domain…

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Fixing Permissions

Fixing permissions of Files and Folders in an account can be a helpful step in troubleshooting a web error of your own, or someone else’s support request. Reclaim Hosting has Apache software on all servers, both Shared Hosting and Domain of One’s Own, to run behind the scenes and handle all content on the server. The software’s job is to…

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Transferring Account Ownership

Occasionally we’ll get support tickets asking us to transfer the ownership of a hosting account and/or domain. This is common if leadership positions change within an organization, or if the student running a club website on a DoOO instance is graduating. The admin process for transferring ownership is essentially the same regardless of your setup: Make sure the new user…

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Reclaim Roundup

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Join the Discord community

Say hello to the Reclaim Hosting instructional tech community on Discord! There we share resources and ideas, prompt larger discussions, and enjoy impromptu hangouts.

Upcoming Events

We’re always offering workshops for new admins, flex courses on various tech trends, and even monthly get togethers to share work happening in the community. Check out our Event Calendar for info.

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