This space is a collection of company announcements and blog posts from Reclaim Hosting staff. We’re so happy you’re here!
I blogged about automations in Zendesk back a couple of years ago but I thought I’d take the time to document some of what we’ve done since! We’ve added more to round out specific functions of automation, triggers, groups, and service level agreements (SLAs) to help Zendesk work for Reclaim. It’s become an important part […]
I’ve got some blogging to catch-up on this week, but I wanted to start with a quick recap of the our second community chat last week, the “State of Reclaim.” In this edition we wanted to invite folks to hear … Continue reading
SSL certificates, oh SSL certificates. Where to begin? These little certificates help hold the big web securely together to protect websites. But they are finicky. Reclaim Hosting uses Let’s Encrypt across our infrastructure and using it on Reclaim Cloud was a no-brainer. Jelastic partners with Let’s Encrypt to bring SSL certificates as an addon to […]
This post will likely be less organized, and more of a messy stream of consciousness has I make sense of the new Instructional Tech team/offering/thing at Reclaim Hosting. Documenting my way of thinking at a given time is challenging, but I think this is necessary for reflection and later use. …
A lot of our support tickets naturally revolve around Account Management & Billing questions, which is to be expected. Behind the scenes, Reclaim Hosting uses WHMCS for all Shared Hosting billing, as well as Domain of One’s Own schools to automatically create cPanel accounts when invoices are marked as paid. …
One of my goals for 2022 is to spend some more focused time learning as much as I can on Reclaim Cloud. I’ve realized more (more now lately) that I am completely new to this mystical “Cloud” and all that’s possible with it. I initially took some training when we first started to get prepared […]
Last Summer, Jim and I met with the administrators of BYU domains, Nate Walton, Joe Hadfield, and Jason Renfro and were told that BYU and the Office of IT would be retiring the BYU Domains service at the end of December 2021. Reclaim Hosting has worked very closely with BYU …
I’m excited to announce that starting this month, we will be allowing Web Developers to share their custom, 1-click application installers with the Reclaim Hosting Community. This means that if you have an application in mind that you’d like to make widely accessible to 200+ institutions, you may do so …
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Say hello to the Reclaim Hosting instructional tech community on Discord! There we share resources and ideas, prompt larger discussions, and enjoy impromptu hangouts.
We’re always offering workshops for new admins, flex courses on various tech trends, and even monthly get togethers to share work happening in the community. Check out our Event Calendar for info.
