This month, I’m participating in some professional development offered through Reclaim Hosting’s EdTech Subscription, where we’re diving into all the Gravity Forms offers. Last week, we met for the first time so I wanted to jot down some notes and set up some gorals for the next 3 weeks! First, I did have some experience […]
I wanted to highlight a very cool tool I found (thanks to TikTok!). I am always running folks through processes, like renewing domains or transferring accounts, where the process would be the same each time you go through the scenario. I write documentation for these processes or writing within tickets. Any time I can Use […]
As promised in my last post, I am writing a post about the tech specs as to how everything comes together on my desk. Working from home again meant I needed to come up with a dedicated space to work, and moving into a new space allowed Brandon and I to think through the perfect […]
Over the years at Reclaim, my desk/workspace has seen several iterations. I’ve worked through CoWork, the dedicated Reclaim Hosting office, then shifted to work from home at the beginning of the pandemic and back to the Reclaim Office. Reclaim recently went “fully remote” (as if the pandemic made this transition easier), where we retired the […]
Recently, I’ve found that I’ve needed access to an Omeka admin dashboard without a previous admin user on the site. Installatron makes it easy to log into sites like WordPress automatically but they don’t offer this option within Omeak or other applications. We’ve been able to figure out a way to access the site through […]
Domains are honestly some of the coolest pieces of the web that I’ve worked with over the years. There are so many combinations to them. You can work with whatever you want on the beginning (like mine for example, meredithfierro.com) and there are a wide variety of domain extensions as well! Most folks know .com […]
Previously on Reclaim Cloud Learning; I talked through working with SSL certificates on the Cloud and Mattermost training, and now I’m going to be talking about working through databases to round out the Reclaim Cloud month. This one, in particular, surrounds accessing databases (like WordPress, or Mattermost) without the confirmation emails from Jelastic. I’ll walk you […]
I wrote about changing your SiteURL and home page URL within your database if you’re working with a blank screen in WordPress, but I wanted to document what it looks like to change your WordPress theme from the database as well. I was working with users to set their site to the default WordPress themes […]
I blogged about automations in Zendesk back a couple of years ago but I thought I’d take the time to document some of what we’ve done since! We’ve added more to round out specific functions of automation, triggers, groups, and service level agreements (SLAs) to help Zendesk work for Reclaim. It’s become an important part […]
SSL certificates, oh SSL certificates. Where to begin? These little certificates help hold the big web securely together to protect websites. But they are finicky. Reclaim Hosting uses Let’s Encrypt across our infrastructure and using it on Reclaim Cloud was a no-brainer. Jelastic partners with Let’s Encrypt to bring SSL certificates as an addon to […]
