Author: Lauren Hanks

Q&A with Reclaim Hosting CoFounders

In the spirit of entering a hiring phase at Reclaim Hosting, I’ve been working closely with Judith to make sure our internal onboarding documentation is up to date. To help introduce the Reclaim CoFounders to new employees, especially our remote workers, we thought it would be fun to create a video in which I would interview Tim and Jim about the company history, their current roles, and where they think…

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Onboarding for DoOO

One of my responsibilities as Account Manager for Reclaim Hosting is to constantly be questioning how we can make the overall customer experience better for our Managed Hosting and DoOO schools. My natural thought process here has been to break the ‘customer experience’ down into phases, and then evaluate those phases. More or less, here’s the general experience: 1. initial contact, 2. interest follow up, 3. contract commitment, 4. setup…

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Reclaim Hosting at OER19

.@ReclaimHosting takes on #OER19! pic.twitter.com/DC1ogpHG2T — Lauren Brumfield (@brumface) April 10, 2019 In case you missed it, I’ve just published my notes, thoughts, and reflections from my personal experiences at OER19. I’d now like to jump to Reclaim Hosting’s presence at the conference, which was a different, equally awesome piece of last week. We were finally able to see our Be Kind, Reclaim Ad, new VHS shirts, and Ryan Seslow’s…

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OER19 Notes, Thoughts, and Reflections

I’m sitting in my home office, staring down at my little, blue notebook full of OER19 scribbles, and a bit in disbelief that the two-day conference has already come and gone. Last week I had the pleasure of returning to OER for the second time to participate in conversations surrounding this year’s theme: Recentering Open. I was also there to help represent Reclaim Hosting with Jim and Meredith, and I…

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Michigan Domains Workshops, as told by Twitter

A few weeks back Jim and I had the pleasure of visiting two of our Domain of One’s Own schools, Lansing Community College and Michigan State University, for a good old fashioned pow wow. I had never been to Michigan before, so visiting in the dead of February after an arctic blast was everything and then some. We were fairly active on Twitter during our 3 workshop days, so I…

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Reclaim Merchandise Pt. 2

Remember that one time we sold t-shirts? And then I turned my dining room into a shipping center? Well, I’m happy to announce that we’re back for round 2! Reclaim has come a long way since 2016, and dining room shipping centers are a thing of the past. We have a bonafide office to use for our return address now (lol), and we’re bringing a ton of variety to store.www.reclaimhosting.com….

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WP Last Login & Admin Columns

Note: this post really only pertains to anyone interested in tracking the signup date / last login activity for their users within a WordPress dashboard. Yep– I’m looking at you, DoOO Admins. A few weeks ago (I’m clearly behind on blogging) I was asked by a DoOO admin at Georgetown if there was an easy way to see, side by side, both the date that the user signed up alongside…

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Amy Collier on Wakefulness, Agency, Ownership, and Trust

The lineup for #Domains19 is looking pretty freaking sweet so far: https://t.co/j5didY2j2Q • @savasavasava @hypervisible @ryanseslow @mhawksey // @ReclaimHosting — Lauren Brumfield (@brumface) February 8, 2019 If you’ve been following recent updates around Domains19, you’ll know that we’ll be hosting quite a few keynotes this year to round out the event. Jim blogged about the following featured keynote presentations already: Chris Gilliard & sava saheli singh will aim to complicate…

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Be Kind Reclaim

I think I can speak for the entire Reclaim team when I say that we’re super pumped to be sponsoring OER for the second year in a row. Last year we flew to Bristol for OER 18 to unveil Reclaim Video and the first ever, in-house production, Domains: Your Digital Identity. We had a blast. Since then, Reclaim Hosting has used the last year to slowly blend and adopt much…

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February List: Handy Tools & Applications

Every now and then I’ll come across an insanely cool application or digital tool that makes life just a little easier. I thought I’d put a list together of my favorites and share below: Note-Taking 1. Bear Don’t get me wrong, there are plenty of note-taking tools out there, but this one is something special. First of all, Bear works and syncs between all various devices, so you can have…

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